Subscription related - Kendo World Forums

Announcement

Announcement Module
Collapse
No announcement yet.

Subscription related

Page Title Module
Move Remove Collapse
X
Conversation Detail Module
Collapse
  • Page of 1
  • Filter
  • Time
  • Show
Clear All
new posts
  • #1

    Subscription related

    I emailed the subscription "dept" a week ago with no answer yet, i'd like to know why, do they have too many emails or what?
    Tags: None
  • #2
    I've now been waiting 3+ months.. I backordered everything and a new sub for the mag, but nothing.. you lose my order?

    Comment

    • #3
      I have the same problem, have ordered a subscrition and backissues at two different occasions, but haven't gotten anything.

      Comment

      • #4
        What mail address are you sending your inquiries to? I suspect we may have a problem with one of the addresses. I will alert Hamish to this thread. In the meantime, try sending through to editor@kendo-world.com

        Comment

        • #5
          I'm not sure which mailadress, but I've used the online order form. Twice.

          Comment

          • #6
            Originally posted by Alex
            What mail address are you sending your inquiries to? I suspect we may have a problem with one of the addresses. I will alert Hamish to this thread. In the meantime, try sending through to editor@kendo-world.com
            I just did as you suggested today, the e-mail adress that i used and didn't get a reply from is this one: subscriptions@kendo-world.com

            Comment

            • #7
              Hamish is looking into it now

              Comment

              • #8
                Just wanted to tell you that Hamish answered my inquiry.
                Thanks again.

                Comment

                • #9
                  Originally posted by Alex
                  Hamish is looking into it now
                  So should I assume that my order was lost and re-order?

                  Comment

                  • #10
                    I will look into it now and see if it actually went through.

                    Comment

                    • #11
                      Originally posted by Alex
                      I will look into it now and see if it actually went through.
                      While you're at it, I ordered the kendo kata book about 3-4 weeks ago and it's still MIA. I don't know if the order went through. I've tried to contact Hamish a couple of times and it seems that he'll only answer when I post something on the board.

                      Can you please tell me if the order's good? If it hasn't gone through, I'd like to cancel it.

                      Thanks.

                      Comment

                      • #12
                        Ramblingmind, who are you? Can you mail me with your name and address? I would like to say that airmail from NZ arrives immediately, but experience tells me that 3-4 weeks is not uncommon, even to Australia.

                        Dave, your mags have gone already, and should have been there by now. I will re-send until they get there.

                        Hamish

                        Comment

                        • #13
                          Hamish,

                          Can you check into my order as well? I used the on-line order form to subscribe as well as to order some back issues. This was some time in early November, but I haven't heard anything since. Just let me know whether I need to re-subscribe/re-order.

                          Thanks,

                          RC_Kenshi

                          Comment

                          Working...
                          X