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  • Subscription related

    I emailed the subscription "dept" a week ago with no answer yet, i'd like to know why, do they have too many emails or what?

  • #2
    I've now been waiting 3+ months.. I backordered everything and a new sub for the mag, but nothing.. you lose my order?

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    • #3
      I have the same problem, have ordered a subscrition and backissues at two different occasions, but haven't gotten anything.

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      • #4
        What mail address are you sending your inquiries to? I suspect we may have a problem with one of the addresses. I will alert Hamish to this thread. In the meantime, try sending through to editor@kendo-world.com

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        • #5
          I'm not sure which mailadress, but I've used the online order form. Twice.

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          • #6
            Originally posted by Alex
            What mail address are you sending your inquiries to? I suspect we may have a problem with one of the addresses. I will alert Hamish to this thread. In the meantime, try sending through to editor@kendo-world.com
            I just did as you suggested today, the e-mail adress that i used and didn't get a reply from is this one: subscriptions@kendo-world.com

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            • #7
              Hamish is looking into it now

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              • #8
                Just wanted to tell you that Hamish answered my inquiry.
                Thanks again.

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                • #9
                  Originally posted by Alex
                  Hamish is looking into it now
                  So should I assume that my order was lost and re-order?

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                  • #10
                    I will look into it now and see if it actually went through.

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                    • #11
                      Originally posted by Alex
                      I will look into it now and see if it actually went through.
                      While you're at it, I ordered the kendo kata book about 3-4 weeks ago and it's still MIA. I don't know if the order went through. I've tried to contact Hamish a couple of times and it seems that he'll only answer when I post something on the board.

                      Can you please tell me if the order's good? If it hasn't gone through, I'd like to cancel it.

                      Thanks.

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                      • #12
                        Ramblingmind, who are you? Can you mail me with your name and address? I would like to say that airmail from NZ arrives immediately, but experience tells me that 3-4 weeks is not uncommon, even to Australia.

                        Dave, your mags have gone already, and should have been there by now. I will re-send until they get there.

                        Hamish

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                        • #13
                          Hamish,

                          Can you check into my order as well? I used the on-line order form to subscribe as well as to order some back issues. This was some time in early November, but I haven't heard anything since. Just let me know whether I need to re-subscribe/re-order.

                          Thanks,

                          RC_Kenshi

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