Subscription related

[Hisham]

I emailed the subscription "dept" a week ago with no answer yet, i'd like to know why, do they have too many emails or what?

[Dave Fowler]

I've now been waiting 3+ months.. I backordered everything and a new sub for the mag, but nothing.. you lose my order?

[tantadi]

I have the same problem, have ordered a subscrition and backissues at two different occasions, but haven't gotten anything.

[Alex]

What mail address are you sending your inquiries to? I suspect we may have a problem with one of the addresses. I will alert Hamish to this thread. In the meantime, try sending through to editor@kendo-world.com

[tantadi]

I'm not sure which mailadress, but I've used the online order form. Twice.

[Hisham]

What mail address are you sending your inquiries to? I suspect we may have a problem with one of the addresses. I will alert Hamish to this thread. In the meantime, try sending through to editor@kendo-world.com

I just did as you suggested today, the e-mail adress that i used and didn't get a reply from is this one: subscriptions@kendo-world.com

[Alex]

Hamish is looking into it now

[Hisham]

Just wanted to tell you that Hamish answered my inquiry.
Thanks again.

[Dave Fowler]

Hamish is looking into it now

So should I assume that my order was lost and re-order?

[Alex]

I will look into it now and see if it actually went through.

[ramblingmind]

I will look into it now and see if it actually went through.

While you're at it, I ordered the kendo kata book about 3-4 weeks ago and it's still MIA. I don't know if the order went through. I've tried to contact Hamish a couple of times and it seems that he'll only answer when I post something on the board.

Can you please tell me if the order's good? If it hasn't gone through, I'd like to cancel it.

Thanks.

[hamish]

Ramblingmind, who are you? Can you mail me with your name and address? I would like to say that airmail from NZ arrives immediately, but experience tells me that 3-4 weeks is not uncommon, even to Australia.

Dave, your mags have gone already, and should have been there by now. I will re-send until they get there.

Hamish

[RC_Kenshi]

Hamish,

Can you check into my order as well? I used the on-line order form to subscribe as well as to order some back issues. This was some time in early November, but I haven't heard anything since. Just let me know whether I need to re-subscribe/re-order.

Thanks,

RC_Kenshi